Operators Are Standing By

The Challenge

Build your very own hotline.

A good hotline connects someone to the thing they need immediately. The Bat Phone is a famous pop culture example, but in real life a hotline can be really useful:

• Literally saving lives (e.g. 911, the suicide prevention hotline)
• Reporting issues (e.g. local street pothole reporting)
• Getting information (e.g. the “call before you dig” hotline)

Hotlines can also be completely useless but very fun:

• Callin’ Oates: +1 719-266-2837
• Santa’s Workshop: +1 951-262-3062
• Better Call Saul hotline: +1 505–503–4455

They can also be really heartwarming:

• Kids Pep Talk Line: +1 707-873-7862

Your challenge is to come up with your own custom hotline and build it using Twilio’s ConversationRelay. Make it useful or useless. Make it silly or serious. Make it whatever you want!

The Tool: Twilio ConversationRelay

Your app must use Twilio’s ConversationRelay as part of the build.

ConversationRelay creates a two-way flow between voice and text, making it possible for any voice input to be converted into a text prompt that you can send to any AI backend (or, really, anything you want) and return the response verbally.

This means that your hotlines can be interactive. Instead of just playing a message, you can build a hotline that people can speak to — and it will speak back!